Presentation Training for Business


Communicating by phone - the power of Voice
Voice skills have become a major business differentiator and are incredibly important on the telephone.
Crawford MD, Tony Crawford, says “A Crawford client survey on conference calls revealed
that at BEST just 1 in 3 are effective. Most business people said it was 1 in 10!
Most said conference calls are boring, and participants admitted to spending lots
of time whilst in those calls doing other things like email or surfing the net. If
this sort of productivity was in manufacturing, it would not be tolerated! Companies
invest millions in communications hardware each year, yet virtually nothing on the
human component.”
Plantronics EMEA MD Philip Vanhoutte says “Plantronics has played a central role in telephony conversations for nearly 50 years and recognises that the projection of one’s ‘voice signature’ during business conversations and presentations is vital. Plantronics’ approach to design, acoustic intelligence and multi-phone integration makes it easier than ever to take advantage of the benefits of high impact voice communications in our smarter working lifestyle.
We needed expertise to complement our technology and the Speech Impact programme features proven audio techniques and methodologies from Tony Crawford, Europe’s leading communication and presentation expert.”


